Frequently asked questions

Do you deliver across the UAE?

Delivery is arranged per order. We confirm whether we can deliver to your specific address, and on what terms, before accepting an order. We do not publish a blanket nationwide delivery claim.

How long does delivery take?

There is no standard published lead time. Timing depends on the item, the quantity and your location, and is confirmed in writing with your quotation.

How do I request a bulk quote?

Submit the bulk requirement form with your quantities, delivery location and required-by date. Your requirement is reviewed against supply and specification before a quotation is issued.

Is there a minimum order quantity?

No minimum order quantity is published. Where an MOQ applies to a specific item, it is stated in your quotation.

Can I order for a school or gym?

Yes. Schools, gyms, clubs, academies and corporate buyers are handled through the bulk enquiry route, with invoicing arranged for your organisation.

Are warranties available?

Warranty applies only where the supplier of that specific item provides one. Where it applies, the warranty period and provider are stated item by item in your quotation. We do not advertise a blanket warranty.

Can equipment be returned?

Return eligibility is confirmed per order before you accept the quotation, including the request period, the condition required and any excluded items.

Do you provide assembly or installation?

Assembly and installation are not assumed to be included. Ask when you submit your requirement and we will confirm whether it can be arranged for your site.

How can I check stock?

The catalogue is a reference list, not a live stock feed. Send an enquiry for the item you need and we check the current supply position before confirming anything.

How do I contact product support?

Email sales@taqatfitnessgear.com during Sunday – Thursday, 9:00 – 18:00 (GST).

Still unsure? Contact us or submit a bulk requirement.